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Quality and outcomes measurement

Investigate risk-adjusted quality, patient safety and clinical outcomes data including mortality, benchmark against other healthcare organisations and identify areas for improvement.

Solutions

  • Healthcare Intelligence Portal – Quality

    Provides analysis of potential quality of care issues and safety across a wide range of metrics using risk-adjusted methodology.

    What it delivers

    Ability to investigate and compare quality outcomes and performance at a group, hospital or service line level for mortality, long length of stay and readmissions.

    Benefits:

    • Identify qualitative and potential safety alerts.
    • In-depth analysis of emergency care, inpatient & outpatient data.
    • Drill down to patient level detail for easy investigation of the data underpinning the metrics.
  • Data Explorers

    Provides health and care organisations and systems with direct, secure data feeds that integrate with organisations’ existing data visualisation platforms.

    What it delivers

    A range of analysis options, which can be used to continually mine hospital data and investigate variation in quality and efficiency. Packaged into four feeds focused on your organisational challenges: Quality Explorer, Efficiency Explorer, Market Explorer, and Case-mix Explorer.

    Benefits

    • Saves time and effort packaging complex analyses into standardised files delivered directly to you.
    • Optimises data for your existing visualisation platforms – including PowerBI, Tableau, QlikView/Sense or Business Objects.
    • Delivers different datasets suitable for different teams within your organisation.
    • Offers flexibility in providing a solution tailored to your specific needs.
  • Performance Dashboard

    Brings together for commissioners in one portal performance indicators from a range of regulatory frameworks, updated on a weekly basis.

    What it delivers

    Both a summary and detailed view of metrics, including patient waiting times, allowing for peer comparison and trends over time.

    Benefits

    • Focus on indicators for particular areas such as mental health or cancer.
    • Compare performance against other similar healthcare organisations or groups of organisations.
    • Easy-to-follow colour coding showing national targets that have been met or breached.
  • Early Warning Mortality

    An early warning based on more timely local data taken directly from hospitals for faster identification of the underlying causes of any quality issues.

    What it delivers

    A spell-based mortality metric available within a matter of weeks after patient discharge.

    Benefits

    • Access more timely risk-adjusted mortality for faster identification of potential issues.
    • Supports local quality and mortality reviews.
    • More rapidly assess the impact of any operational changes.
  • Mortality Comparator

    Allows comparison of the two leading mortality indicators in England – Summary Hospital-level Mortality Indicator and Dr Foster’s Hospital Standardised Mortality Ratio.

    What it delivers

    Enables users to uncover and investigate some of the potential root causes of differences between these indicators and to investigate variations compared to others.

    Benefits

    • Understand variation between SHMI and HSMR at a summary level and what drives that variation.
    • Enables inspection and investigation with rapid drilldown to specific areas of interest.
    • Provides the insight needed to embed SHMI and HSMR within mortality management programmes.
  • TrustView

    Brings together in one dashboard view mortality indicators alongside other measures of quality and efficiency.

    What it delivers

    A high-level view of hospital performance with the ability to drill down further into clinical quality and clinical efficiency metrics to obtain more detailed insight.

    Benefits

    • Helps inform and prioritise investigation and targeting of performance improvements.
    • Identify and act upon key alerts from across a range of indicators.
    • Drilldown into additional detail for metrics that need further investigation.
  • Consultant Focus

    A simple overview of consultant level activity covering admitted and outpatient volumes, case-mix and outcomes at either a single acute trust or NHS England as a whole.

    What it delivers

    A three-page report of a consultant’s performance over a specified time period up to five years, benchmarked against the consultant’s specialty both locally and nationally.

    Benefits

    • Gives consultants a picture of their activity, case-mix and outcomes compared to peers.
    • Supports consultants with their General Medical Council appraisal process and revalidation.
    • Presents a single source of information for consultants, appraisers and information teams.
    • Provides a comprehensive description of the scope and nature, including scale and quality, of a consultant’s practice.
  • Clinician Information (My Practice)

    Gives clinicians access to procedure-specific scorecards so they can compare their performance with colleagues, and to local and national benchmarks.

    What it delivers

    Links theatre and other in-hospital data to create a credible and attributable dataset with clinically validated definitions of procedures and procedure-specific metrics.

    Benefits

    • Identify the source of variation in individual and unit performance.
    • A fuller picture of performance with linked datasets including theatre, administrative and other in-hospital data.
    • Developed in partnership with clinicians and recognised as credible and attributable.
    • Investigate the data at patient level to understand the metrics.
  • Service Line Evaluation

    Brings together diverse sources of information from our benchmarking tools with national programmes for a holistic picture of service lines within your organisation.

    What it delivers

    Four-stage process to engage your team, analyse the data, present our findings and dive deeper into the data to identify actionable insight on areas of improvement.

    Benefits

    • Engage your staff in understanding, investigating and monitoring the data.
    • Tailored approach to compare like for like in your service lines.
    • Identify or validate specific areas for efficiency savings and quality improvements.
  • Advanced Analytics and Data Science

    Bespoke analytics and data science tailored to specific needs to identify clinical variation, efficiency savings, predict patient risk and improve patient outcomes.

    What it delivers

    A skilled team of experts in advanced healthcare analytics and data science including predicative analytics, machine learning techniques, advanced statistical methods, to investigate issues and transform healthcare services.

    Benefits

    • Access to qualified data scientists, clinicians, statisticians, mathematicians, and economists.
    • Supplement in-house analytical teams with our expert advice and guidance linking, modelling and visualising data and insight.